Hi, I'm Thai Lam

Lead UX Design, Lazada (Regional)

In this article, I will share about how we (the product team at Lazada) solved business problems (reduce shipping cost handled by Laz) by understanding customer's motivation and looking at the customer data, following their journey and give them the right information at the right time.

Shipping Fees Transparency on Lazada Indonesia

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In at least the first 3 months when you start practicing UX design. Stop doing UI design even thought you are designing a new website, designing a new application. Especially a must not for Graphic or UI designers who want to learn new skills of UX design Most of the time, UX designers tasks rarely require UI design skills.

5 tips to start practicing UX design

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Lead UX Design, Lazada (Regional)

My works at Lazada

5 tips to start practicing UX design

Shipping Fees Transparency on Lazada Indonesia